Welcome to Verint Banking and Retail Solutions’ Surveillance & Fraud Intelligence Community!
Please read these Terms in their entirety, since they constitute a binding agreement between you and us. Each paragraph provision contained in these Terms is vitally important and requires your agreement and compliance.
The Community is offered as a way for current Verint customers and Verint employees to share information about Verint products, social business, community management, and system administration.
Your Responsibilities as a User of the Community
You agree to:
You agree not to:
Community privileges are dependent on users consenting to adhere to these guidelines. Verint relies on your good faith and judgment so if you choose to provide inaccurate or false information or fail to honor these responsibilities, we have the right to terminate or suspend your access to the Community.
We agree to:
Community Privacy Statement
The Privacy Statement is part of the Terms. The Privacy Statement describes what information is collected and how we may use that information both for Registered and non-Registered users. This statement may change from time to time, so we encourage you to check periodically to learn about any updates.
Verint provides the software as well as hosts the Community with our third party hosting partner’s secure facilities. Verint retains full administrative rights and control to the hosted environment and in that capacity is considered to be the primary system administrator. Since Verint is the primary system administrator, our third party hosting partner is not authorized to view, create, modify, or delete information within the Community without a specific request from Verint except as allowed by law or in an emergency situation.
Registered users are able to actively participate in the Community by providing comments and interacting with other registered users. During the registration process, you may be asked to provide certain personal information which could include your email address, name and zip code. Verint will use this information in order to respond to a post and send you information about a service or resource that you have expressed an interest in. In addition, the demographic data allows us to better understand the needs and makeup of the Community. We use this information to tailor and create relevant information for our users. We may combine this information with other information that we may have about you for data analytics, marketing and reporting, but only as permitted by law.
Although you are encouraged to post questions and comments to the Community, you may also send us an email. Remember that email messages may pass through private and public networks with varying levels of security. Some networks may have taken steps to secure these transmissions while others have not which could affect the privacy and integrity of the information you send.
We also collect electronic data about our registered users in order to provide a positive website experience, offer products and services and report on user activity. The tools we use are listed below. Please be aware that none of these tools provide Verint with the ability to read any data residing on your computer.
Cookies and tags are used on websites to gather information about how individuals use and navigate the website. Neither cookies nor tags can extract any personal information about you, nor can they read any data that resides on your personal computer or device. The data collected from these sources are used to recognize repeat users and track usage patterns. Specifically, we use “cookies,” which are small pieces of information sent by a web server and stored by a member’s web browser. Cookies allow the web server to maintain an active “session” with an individual user and track what tools users are accessing on the site.
The following are examples of how we use the information collected from these cookies and tags:
Verint does not accept unauthorized idea submissions outside of established business relationships. To protect the interests of our current customers and ourselves, we must treat the issue of such submissions with great care. Importantly, without a clear business relationship, Verint cannot and does not treat any such submissions in confidence. Accordingly, please do not communicate unauthorized idea submissions to Verint through this Community. Any ideas disclosed to Verint outside a pre-existing and documented confidential business relationship are not confidential and Verint may therefore develop, use and freely disclose or publish similar ideas without compensating you or accounting to you. Verint will make every reasonable effort to return or destroy any unauthorized idea submissions without detailed review of them. However, if a review is necessary in Verint's sole discretion, it will be with the understanding that Verint assumes no obligation to protect the confidentiality of your idea or compensate you for its disclosure or use. By submitting an idea or other detailed submission to Verint through this Community, you agree to be bound by the terms of this stated policy.
Data Security and Third Party Links
This website is protected by Secure Socket Layer (SSL) technology, the leading security protocol for data transfer on the Internet. Even though there are tremendous benefits to using this website, as with all electronic communications there are some risks which may include:
At certain places in the site, Verint may provide links to other websites that we believe offer our Community members useful services. Since these other websites are not under the control of Verint, we cannot and do not make any representation or guarantee regarding these websites or their content. Providing these links does not constitute an endorsement by Verint, nor can we take responsibility for the privacy or security policies and procedures of these websites. Therefore, you may want to review the privacy and security statements of these websites before providing any personal information.
These Terms are governed exclusively by the laws of the State of New York, without reference to its rules regarding choice of law.
Limitation of Liability
You agree that you use this website at your own risk. Verint has no liability for any damages (whether direct or indirect, special, incidental, consequential or punitive) incurred by you as a result of your use of this website or the information you receive from or submit to this website.
Verint has no liability whatsoever for failure of electronic, or mechanical equipment or communication, telephone, or other connection problems, computer viruses, unauthorized access, or interception of data from this website, theft, or errors.
In addition, if you request Verint to send information via email or to your mobile device or to a registered account, you agree that you are using this service at your own risk. Verint has no liability for any damages (whether direct or indirect, special, incidental, consequential or punitive) incurred by you as a result of your use of this functionality.
Ownership and Copyright Protection
All right, title, and interest in the content (including software, text and images) and other intellectual property (including trademarks, service marks and copyrights) on this website are solely and exclusively the property of Verint, and are protected by intellectual property laws.
All issues and questions between us and you, arising out of, relating to, or in connection with these Terms, their interpretation, application, performance, nonperformance or breach, or any information received or otherwise relied on (collectively, "Dispute" or "Disputes") shall be resolved using alternative dispute resolution mechanisms as set forth in the Mediation/Arbitration Provisions delineated below.
If to Verint, Attn: LEGAL DEPARTMENT, 175 Broadhollow Road, Suite 100, Melville, New York, 11747 If to Authorized User: At the last known address of record. b. The Receiving Party has thirty (30) calendar days following the Notice Party's delivery of such notice to provide a prompt and effective remedy.
If you have questions or concerns or if you want to report any violations about these Terms or inappropriate use of this website, please contact us.